If you are experiencing a problem with having your member discount apply to your order, please contact us so that we may assist you.
Order 24/7
800.851.4509
Or call our Customer Service team
Monday to Friday 9:30 a.m. - 5:00 p.m. ET
800.793.3167
Troubleshooting Tips
- Make sure to enter your first name and last name exactly as it appears on your membership card
- Make sure to enter your membership number as it appears on the card
- Gift wrap is not available for selection for Buy Online Pickup in Stores orders.
There are three ways to receive your MoMA member discount benefits:
- Sign In to your existing account, ensure your membership information is located under Membership.
- Create a new account, and link your membership number by clicking on your Account Membership tab and entering your membership number in order to receive your member discount benefits. For future purchases, sign into your account to receive your member benefits and view your orders.
- Or, Join Now and become a member of The Museum of Modern Art.
To ensure you always receive your member discount and have a record of your order, sign into your Account and go to the Membership page. Enter your membership information as it appears on your card and click on Verify Membership.
- Checkout with your Membership on the Secure Checkout page. If you forgot your Member number, click on Forgot your Member number? and we will email it to you!
- Or checkout as a guest and enter your membership information as it appears on your card on the shipping page. You will have an opportunity to enter your first name, last name and membership number in the checkout process on the shipping or billing pages to validate your membership and receive your membership discount. You will also have the opportunity to renew your membership if it is expired.
- On the Checkout page members at the Access category and above get free standard shipping in the contiguous 48 states on purchases over $35. Surcharges may apply for oversized or special items. Excludes international orders and additional shipping charges. Exclusions apply.
- Check gift wrap on the line item if you'd like to gift wrap your items and include a free gift message (one per order).
- Gift wrap is not available for selection when using Buy Online Pickup in Stores online.
- Gift wrap is not available with express or overnight deliveries.
Order 24/7
800.851.4509
Need help?
Monday to Friday 9:30 a.m. - 5:00 p.m. ET
800.793.3167
Comments
0 comments
Article is closed for comments.